Appointment ‘Booking In’ Rules
When you arrive at the surgery please book in by using the electronic booking in screen which is located on the wall , just right of the main reception desk.
This is always useful as the main reception desk does get very busy with other more time consuming patient queries.
If you need assistance in using the electronic booking in machine, please do not hesitate to ask a member of the reception team. We do appreciate that sometimes new technology is sometimes difficult but we do ask you to use the booking in screen where possible.
It is important that you book in either with the touch screen or the main reception, if you do not book in, you will not be called for your appointment as we will not know you have arrived.
If you are more than 10 minutes late for an appointment, you will be asked to re-book for another time.