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Appointment ‘Booking In’ Rules


When you arrive at the surgery please report to reception to book in for your appointment. If you do not book in, you will not be called for your appointment as we will not know you have arrived.

If you are more than 10 minutes late for an appointment, you will be asked to re-book for another time. We have an electronic booking in system at Kington which you can use instead of speaking to a receptionist, this is always useful if the reception desk is busy. 

If you need assistance in using the machine, please do not hesitate to ask a member of the reception team. 



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