The Surgery Dispensary are able to dispense acute and repeat prescriptions to all patients that live more than one mile from their nearest Pharmacy. A prescription that is issued during a consultation can be dispensed while you wait.
Patients that live within one mile of a Pharmacy will either have their prescription sent electronically to a Pharmacy or will be provided with a paper prescription. Patients that collect their medication from a Pharmacy in Wales would require a paper prescription as pharmacies in Wales are unable to accept electronic prescriptions. A paper prescription can be taken to any Pharmacy.
Patients need to be aware that at times not all their medication is dispensed at the same time, while the dispensary make every effort to keep patients medication together, there are occasions when this does not happen and medication may become separated. We request all patients check they have all their items before leaving dispensary.
When ordering repeat medication you must allow three FULL working days, excluding weekends and bank holidays. If you use our delivery service, please allow FIVE working days for delivery.
All medications being delivered are required to be signed for. Due to the current Covid-19 pandemic, the delivery driver is authorised to sign on the patients behalf to enable us to provide contactless delivery. However the patient is still required to be home to accept the delivery. Any patient that is not home to accept delivery of their medication, the medication will be returned to the surgery and will need to be collected. Medication will only be returned to the dispensary three times, the patient will then be removed from the delivery list.
To order your repeat medication you need to do one of the following:
Order through patient access, this service can be signed up to by contacting the surgery reception.
The email needs to include the patients NAME, ADDRESS, Date of Birth and a FULL list of items being requested. Please do not forward old emails or add attachments.
Telephone: 01544 230302 option 2
DISPENSARY ONLY TAKE MEDICATION ORDERS OVER THE TELEPHONE BETWEEN 1-3PM MONDAY TO FRIDAY.
OUR LINES ARE OPEN 9-12 NOON FOR MEDICATION QUERIES ONLY.
PRESCRIPTION CHARGES AND EXEMPTIONS
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website