Prescriptions

If you subscribe to Electronic Prescribing Service (EPS4), most medications requests can be sent directly to the nominated pharmacy of your choice to save you attending the practice to collect your prescription.

Please check at reception, your local pharmacy or NHS website for further details.

The best way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy.

FAQs

How to subscribe to Electronic Prescribing Service (EPS)?

Once you have chosen a pharmacy, you will need to complete a form with them to sign up to EPS and the pharmacy logs this onto their computer system. When you then go to your GP to request a repeat prescription, the GP will send a message through the computer link to the pharmacy and the pharmacy will then issue the medication from the electronic prescription. Therefore saving paper as no need to print out the actual prescription.

If you are interested in this service, please enquire at your local pharmacy if they use EPS. Its Free!

Do I need to Register every time I request a prescription?

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you

Will I receive an email confirming receipt of my request?

No, you will not receive an email, but the system stores a history of everything you ordered.

Can I use my email address for more than one family member?

To keep patient's records secure each patient will need their own login and password.

Why can I not see all my medication on the repeat medication list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

How long will my prescription take to be issued?

We do ask that you allow 3 working days for prescription requests.

How do I request urgent prescriptions?

Urgent prescription requests are processed in priority over routine requests. However owing to the large number of such requests we can offer no guarantee that your urgent request will be met any earlier than the required notice period stated above. We recommend you avoid making urgent requests and make your requests well in advance - 1 to 2 weeks before you run out of medication.

How do I convert my private prescription to a GP NHS prescriptions?

Requests for private or hospital prescriptions to be converted to GP NHS prescriptions will only be granted at the GP’s discretion.

You should NOT assume that your request for a private prescription to be switched to an NHS prescription will be granted automatically. The doctor considers every request individually.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.

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